Your Hub for Every Aspect of Credit Administration

From the investor funding the loan to the borrower paying it back, Concord is the leading provider of credit administration servicing and software for specialty finance markets.

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One partner, from investor to borrower.

Most credit administration is split across vendors. A capital markets administrator, a primary servicer, a payment processor, a backup servicer, a recovery partner, each with their own systems and their own reports. Concord handles it all. Your team works with one partner and reconciles against one source of truth.

$60B+

Assets Under Administration

5M+

Accounts Serviced

$12B+

Backup Servicing

35+

Years of Experience

Mobile Concord credit administration lifecycle connecting investors, funds, borrowers, and originators

What We Do: End-to-End Credit Administration

Concord administers credit from origination handoff through payoff or recovery. Our servicing teams manage the day-to-day borrower relationship. Our capital markets team handles reporting to investors, trustees, and rating agencies. Both work from the same systems and the same data.

Concord credit administration lifecycle connecting investors, funds, originators, and borrowers

Deal-Level Credit Administration

Backup Servicing

Master Servicing

Collateral Management

Custodial Services

Verification Agent

Calculation Agent

Borrowing Base Verification

Fund Administration

Investor Reporting

Deal-Level Portfolio Administration

First-Party and Third-Party Primary Servicing

Account Management

Collection and Recovery

Payment Processing

Compliance Management

Reporting and Analytics

Serving Specialized Markets

Concord serves originators and investors across consumer and commercial specialty credit. Each asset class carries its own regulatory, collateral, and investor requirements. Our servicing teams and technology are built around those requirements.

Commercial & Equipment Finance

Home Improvement  & Energy Efficiency

Residential Solar

Vacation Ownership

Fintech & BNPL

Powersports & Specialty Vehicle

Educational & Certificate Programs

Elective Medical

Subscription & Settlement Programs

Technology Built for Credit Administration

Concord builds and owns its technology because being the hub for credit administration means running the pieces that connect everything. ConcordLink, eVault, and Finley give clients control and visibility at scale, with API-first integrations, compliance, and AI built in.

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Built for the Realities of Specialty Credit

Configurable per asset class, per deal, and per investor requirement.

Supports multiple asset types and delivery models on the same system.

Cloud-native architecture with continuous engineering investment.

Reporting and compliance integrated across every function.

Professional entering an office with a briefcase for configurable specialty credit technology

Team reviewing servicing data on a laptop for originator technology workflows

Built for Originators Building What's Next

Launch new products and enter new markets without a platform rebuild.

Grow volume without growing operational or compliance risk.

Configure new facilities, deal structures, and investor requirements with speed.

Why Concord?

A servicing partner, not just a vendor.
Clients choose Concord because we take responsibility for the outcomes that matter. Accurate accounts. Compliant operations. Clean investor reporting. Borrowers treated well. Our teams and our technology are accountable for all of it, together.

Since 1988

Nearly four decades administering consumer and commercial credit, through every market cycle the industry has faced.

Rated and Audited

Servicing operations reviewed by the major rating agencies. Audited annually under SOC 1, SOC 2, PCI DSS, and HIPAA.

Built for Borrowers

Phone, email, SMS, chat, and self-service portal. Borrowers reach us the way they prefer, in English and Spanish.

Affiliations

We maintain active relationships with industry organizations to stay aligned with regulatory and compliance standards, as well as evolving market practices.